Wake Forest University is committed to providing a development program for Academic Computing Specialists who want to advance their careers. To this end, three professional levels will be established to provide incentive and guidance for individuals who want to excel in their field. The progression to higher levels should involve commensurate increases in knowledge, skill and performance. As individuals advance in their careers, they would offer the University a higher and broader range of skills. The three levels, from lowest to highest, will be:

1. Instructional Technology Specialist (ITS)

2. Instructional Technology Consultant (ITC)

3. Instructional Technology Analyst (ITA)

All levels will be defined as professional positions and will be exempt from overtime for pay purposes. These positions will be in the same Pay Plan as comparable positions in Information Services.

Generally, ACS's will begin their careers as an Instructional Technology Specialist and will have the opportunity to advance to subsequent levels based upon:

1. Education, including credit for relevant advanced degrees;
   
2. Relevant work experience;
   
3. Specialized computer or software training, i.e.
1. courses
2. certifications
3. special areas of knowledge;
   
4. Completion of special assignments or projects made by the Dean of the College or the Chief Information Officer in consultation with the Department Chair and Human Resources;
   
5. Cross-training and knowledge of the University's operations;
   
6. Competency in their current position and overall job performance; and
   
7. Recommendation for promotion or hire from the supervising Chairperson and the Dean of the College.

More specifically, the requirements for hiring new staff or promoting current staff will be as follows:

Minimum Requirements and Qualifications:

• Bachelors Degree
• Strong working knowledge of the appropriate software and technology used at Wake Forest University
• Possess an understanding and appreciation for the academic disciplines involved
• Effective written and oral communication skills
• Ability to work effectively in a teaching and learning environment with the different constituencies on campus
• Prior professional experience or additional education are not required, but would be considered when establishing a starting salary for this level

• Must meet all of the requirements for Instructional Technology Specialist listed above
• Demonstrate strong performance and proficiency as an ITS
• Possess at least five years related experience or an equivalent combination of education, training and experience
• Must have certification or demonstrated expertise in at least one relevant area, such as: Microsoft, Adobe, Oracle, or Macromedia
• Extensive knowledge and proficiency in HTML
• Must have attended two additional training courses in areas directly related to job responsibilities, or had outstanding performance on a special assignment that was approved in advance by the Department Chair and the Dean
• Recommendation for promotion from the supervising Chairperson and the Dean of the College
• Other areas of knowledge, achievements or education beyond these requirements are not required but would be taken into consideration when establishing an appropriate starting salary for this level

• Must meet all of the requirements for Instructional Technology Consultant listed earlier
• Demonstrate strong performance and proficiency as an ITC
• Advanced degree in an area, relevant in a meaningful way, to job responsibilities
• Six years related experience or an equivalent combination of education, training and experience
• Training relative to one or more of the University's standard technologies, such as:
• Oracle
• PERL, Java, Java Script
• SPSS
• Production of streaming media such as Real Video
• Photo Graphic Editing Software
• Courseware Standard
• 100 or more hours of experience conducting training programs on campus
• Work experience in at least one part-time or full-time cross-training situation (six months in duration) approved by the Department Chair and the Dean, or strong performance in a special assignment made after promotion to ITC
• Publication of one paper, or, presentation of at least two papers at conferences
• Other areas of knowledge, achievements or education beyond these requirements are not required but would be taken into consideration when establishing an appropriate starting salary
• Recommendation for promotion by the supervising Chairperson, the Dean and those involved in a cross-training situation or special assignment.

Individuals who reach the Instructional Technology Analyst level are eligible for: a management internship position with I.S. or if they prefer, may request a special assignment that would serve instructional needs. Internships would typically be a year in duration and would provide an opportunity for the ITA to develop new skills and assume new responsibilities. Both the internships and special assignments would require advanced planning and coordination to insure that normal job responsibilities are covered in the absence of the ITA.

Promotions for all levels will typically be considered once a year following the Annual Performance Appraisal Process in the spring. In order to be recommended for promotion, an individual must meet all of the minimum requirements of the new position and must have had exemplary performance the prior year. Individuals will receive a salary increase at the time of the promotion, typically July 1.

Progression through the Instructional Technology ranks will also prepare individuals for other employment opportunities on campus, if that is their preference.